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Customer Service, Customer Support, And Customer Experience

50 Lessons

This course is planned, guided by the course instructor’s conviction, …

What you'll learn
Able to demonstrate excellent customer service traits, and manage disgruntled customers’ attitudes and shortcomings; to build super-fans who buy more and recommend your business to their friends
Capable of creating and fostering a delightful customer experience culture peculiar to the business in which the customer does business with;
Ready to enhance customer experience at his or her place of work using earned customer support skills to improve quality of customer service.